Robert Hurst - an enterprising young man     
24 Freedom Road ∙ Providence, RI 02909 ∙

My expertise and education prepares me for a senior information services / technology management position you are considering to fill.

I am enjoying a progressive career that spans my entire adult life: it has taken me from software engineering for clinical, fiscal, manufacturing, retail, and middleware; to architecting and support for medium to large-scale IT operations; and to formulating and executing vision for enterprise-class IS by means of program development and enabling teams.

Some of my best work comes not by my know-how, but from knowing how to fail fast, and then negotiate the adjustments necessary. In addition to being hands-on, I have developing coaching skills that help foster career development and help build the next generation of leaders. Above all, I maintain a sense of humor amid the chaos.

I enjoy being put to the test by listening to and engaging with any IT business needs. If you have such needs, I can be reached by email listed above.


Collaborative execution: strategic thinker who can execute while building and sustaining excellent cross-functional relationships at multiple levels across large organizations; a proven record of building trust with clients and vendors.

Communication: articulate while making arguments in a compelling manner, explaining complex processes and data flow in a way that is understandable by non-technical stakeholders.

Driving results: can translate the overall objectives of the organization into actionable, quantitative plans.

Culturally astute: savvy and pragmatic on how to affect change.


Languages: extensive knowledge of C, Caché, HTML, SQL, and Visual BASIC; experience with C++, CSP, Java, JavaScript, Perl, PHP, VB .NET, and XML

APIs: ClanLib, Ensemble, GTK+, HL-7, JDBC, SDL, and Zen

Operating Systems: Red Hat Enterprise Linux 5, 6, 7 (Xeon), IBM AIX 6.1 (Power)

Desktop Software: prefer using LibreOffice; working knowledge of Microsoft Expression Web, Office, Project, and Visio

System Software: Apache, bind, cups, dhcp, ftp, imap, iproute2, iptables, ipvsadm, KVM, MySQL, Nagios, Nexpose, nfs, nmap, PostgreSQL, RHEV-M, rsync, Samba, sendmail, snmp, ssh, stunnel, subversion, vi, Webmin, winbind, Xorg

Technical: architect solutions, debugging, and trouble-shooting; network protocols, rules, and routing; EMC SAN operations and scripting; printer and terminal emulation


Beth Israel Deaconess Medical Center

Boston, MA

Caché Systems Manager under the direction of John Powers, 5/2012 – present

Caché Systems Engineer under the direction of Rocky Grasso, 8/2005 – 4/2012

Provider of clinical information systems support for in-house classic and web applications using InterSystems Caché and Ensemble across RHEV Linux farms. Support for GE Centricity Business (IDX) using Caché on IBM AIX.

The architect and implementer of highly available Red Hat Enterprise Linux hosts, guests, and clusters on HP servers and IBM BladeCenters, for production and business continuity, using Cisco and EMC supporting LAN/SAN infrastructures. Support for Oracle-based systems including Peoplesoft for human resources and financials.

Installation and administration of Rapid7 Nexpose for auditing of the 20,000 networked assets in support of a secure configuration management program.


Retail Store Systems, Inc.

Cumberland, RI

Systems Architect under the direction of Scott Fonseca, 1/2005 – 7/2005

Programmer/Analyst under the direction of Bob Hughes, 6/2003 – 4/2004

Provided systems design and software development on IBM line of registers using IRES (SuSE Linux for Retail Solutions). Customized systems and applications that use the 360 Commerce JAVA point-of-sale, Linux operating system, and DB2 database. Clients included The Disney Stores, KB Toys, Scheels All Sports, and Stein Mart.


The CCS Companies

Newton, MA

Sr. Programmer/Manager under the direction of Paul Coyle, 4/2004 – 12/2004

Provided an immediate hands-on, leadership role for their software engineering team needs to run a billion dollar credit and collection services information system. IT skills used include Caché and SQL databases, VB client programming, and server-side JAVA, DCL and Linux script programming.


Care New England

Providence, RI

Project Manager under the direction of Brian Hodor, 10/2001 – 4/2003

Provided multi-year project planning for the transitioning of Butler Hospital’s clinical-fiscal information system into Care New England’s consolidated IT operation. Provided staff training and documentation, but was also hands-on with hardware and applications programming.

Project leader of KRONOS Workforce Central time and attendance system.

Application software developer of native HL-7 interfaces for SeeBeyond e*Gate, Cerner Millenium pharmacy, and IDX GPMS professional billing systems.


Butler Hospital, a Care New England hospital

Providence, RI

Director of Information Services under the direction of Walter Dias, 4/1997 – 9/2001

Systems and Programming Manager under the direction of Ronald Giguere, 9/1988 – 4/1997

Provided management and assessment of hospitals computer capital expense budget and purchases; hospital hardware, software licenses, and maintenance; and department budget, goals, staffing, and projects.

Computer programming of Creative Socio-Medics clinical-fiscal management software, mainly Caché, an object-oriented relational database management system with SQL projection for both centralized and client-server platforms.

Systems installation and administration of VAX/VMS, Alpha UNIX, and Intel Linux systems.

Database installation and administration of InterSystems Caché, Microsoft SQL, and Linux PostgreSQL services.

Network installation and administration of campus LAN (switched fiber-based backbone) and Internet services: dhcp, dns, email, firewall, ftp, and web.

Desktop PC, terminal, printer, and peripheral installation and inventory control over 500 assets.


Computer Programming

4/1985 – 6/1988

Worked for professional data processing environments as a DEC PDP/RSTS and VAX/VMS systems and applications programmer for manufacturers, using languages: Assembler, BASIC-Plus, DCL, and DIBOL with DMS and RMS indexed records.


New England Institute of Technology

Graduated: September 2002

BS – Computer Information Systems, Programming Track
an integrated asset and request tracking system as my senior project

Graduated: December 1984

AS – Computer Programming



Boston, MA

Nexpose under the instruction of Aniket Menon, 10/2014

Trained to use for discovering networked assets, vulnerability detection, and CIS policy benchmarking. How to install and use their Ruby API was covered.


Performa Group

Sharon, MA

Executive coaching under the instruction of Carol Salloway, 01/2014

A 3-month engagement in one-on-one coaching to help develop a focused set of competencies critical to success.


InterSystems Corporation

Cambridge, MA

Ensemble Productions with HL7 v2009.1 under the instruction of David Nelson, 8/2009

Trained to use this middleware technology for healthcare information systems interfacing.

Caché 5.2 Administration under the instruction of Sue O’Leary, 10/2006

Trained to use new enterprise administration features including security, auditing, and database shadowing.

Rapid Application Development within Caché under the instruction of Joel Solon, 11/1999

Trained in the advanced client-server use of its database architect tool, SQL, and Objects.


Red Hat Boston

Westford, MA

Red Hat Enterprise Linux 5.1, 12/2007

Trained to install, configure, and troubleshoot the new enterprise features including SELinux and Xen virtualization.

Passed its Red Hat Certified Technician and completed the Engineer exam.


New England Institute of Technology

Warwick, RI

Adjunct Instructor under the direction of Erik Van Renselaar, 10/2002 – 10/2005

Provided part-time evening instruction for computer programming (C++, VB .NET) and systems administration (Linux) courses.

Visual Basic .NET under the instruction of Scott Lambert, 03/2003

Trained to use Microsoft’s IDE, and VB .NET programming with ADO.


Bryant College

Providence, RI

Project Management under the instruction of Anthony LaPreste, 12/2001

Trained in the Guide to the Project Management Body of Knowledge.


Red Hat

Red Hat Enterprise Virtualization – Boston 2012, participated in a pilot, review, and case-study

“As early adopters of Red Hat Enterprise Linux, we enjoyed our collaboration that included learning, adoption, migration and implementing a growing new set of Linux applications. And with KVM virtualization radically altering that landscape, it has become necessary for not only a reliable management tool, but also one that can work with our existing datacenter assets and supporting infrastructure. Our Red Hat Enterprise Virtualization 3.1 pilot met that need with remarkably thin integration and allows us to expand provisioning and management of hosts beyond our systems engineering team.”

Red Hat Summit – Boston 2008, conducted a case-study presentation

Red Hat Government Users and Developers ConferenceDC 2007, speaker/presentation on success story



Caché Mirroring – Boston 2010, participated in a pilot and implementation

Early users of Database Mirroring are rapidly moving forward to implement the capability on a production basis. “Our tolerance of any system downtime has nearly reached the point where even planned downtime is unacceptable,” said Rob Hurst, Principal System Administrator at CareGroup Healthcare System, a Boston-based integrated delivery network. “InterSystems truly understands the challenges of availability on a 24×365 basis. After field testing that has been 100 percent successful,” he continued, “we plan to implement Database Mirroring in 1Q11…it’s a total high-availability solution that is definitely cost-effective when compared to traditional approaches.”

Implementing Security Effectively – Orlando 2007, provided a customer’s perspective on this DEVCON session

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